Resources

Expand your knowledge of your managed services and troubleshoot common issues with our free resources. 

Keeping your data safe on Black Friday weekend

Blog

With Black Friday and Cyber Monday coming up, many of us are preparing to splash the cash and secure some bargains!

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What’s new in Microsoft 365 – November 2021

Blog

Check out the newest updates coming to Microsoft 365 this month! 
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A chat with our cyber security expert

Blog

Today we sat down with Oscar, one of LAN Support’s IT technicians, also known as our very own cyber security expert!

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The 3 scariest cyber attacks of all time

Blog

It’s Halloween! Do you know what that means? It’s time to talk about some of the scariest cyber attacks of all time.

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What’s new in Microsoft 365 – October 2021

Blog

Check out the newest updates coming to Microsoft 365 this month! 
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6 ways to spot a phishing email

Infographic

Phishing attacks are one of the most common forms of cyber attack, and unfortunately it’s very easy to fall victim to these tricks!

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We’re Hiring! – Administrative Coordinator

Company news

Are you a passionate, confident individual looking for a chance to work within a thriving office environment?

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What’s new in Microsoft 365 – September 2021

Blog

Check out the newest updates coming to Microsoft 365 this month! 
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Check out these Microsoft Word keyboard hacks

Infographic

Microsoft Word is the most popular word processing software, with millions of users worldwide.

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POWERPOINT: Use 3D models in your slides

MS PowerPoint, Top Tips, Video

It’s time to ditch the clip art in your PowerPoint presentations. Here’s how to insert 3D models directly into your slides and take your presentations to the next level.

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POWERPOINT: Turn a Word document into a PowerPoint

MS PowerPoint, Top Tips, Video

Have you ever needed to make a PowerPoint presentation based on a Word doc? Don’t waste hours cutting and pasting. Instead use our next-level PowerPoint tip to automatically turn your Word document into a presentation. Here’s how.

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POWERPOINT: Make everything symmetrical

MS PowerPoint, Top Tips, Video

If you want all the elements of your PowerPoint slide to line up, but don’t want to spend ages moving them about and trying to make them symmetrical, this video is for you. We show you how to make everything line up perfectly, in just a few clicks.

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POWERPOINT: Send the fonts in your presentation

MS PowerPoint, Top Tips, Video

You’ve created the perfect PowerPoint presentation… only for it to look terrible when it’s opened by someone who doesn’t have the same fonts. Now your slides can look perfect on any device. Here’s how.

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POWERPOINT: Create and insert screen recordings

MS PowerPoint, Top Tips, Video

A video’s worth a thousand PowerPoint slides for communicating information. In this video, we show you how to create and insert screen recordings directly into your slides.

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POWERPOINT: Change your pointer to grab attention

MS PowerPoint, Top Tips, Video

When you’re presenting in PowerPoint, how do you focus the audience’s attention? In this video we show you how to quickly change the standard pointer, so everyone’s attention stays exactly where you want it.

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POWERPOINT: Add sound to your slides

MS PowerPoint, Top Tips

If you want to create a PowerPoint presentation that will impress, consider adding sound. Music, sound effects and audio files can make your presentation stand out. It’s a lot simpler than you think.

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EXCEL: Turn numbers into money with one click

MS Excel, Top Tips, Video

If you’re using Excel to track budgets or other financial data, it can be helpful to have your currency symbol alongside the numbers. Here’s how to turn numbers into money, with just one click.

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EXCEL: Do super-fast sums without formulas

MS Excel, Top Tips, Video

Excel is great for calculations with formulas. But if you find your head spinning trying to remember how they work, we have the ultimate Excel hack for you. This video shows you how to do super-fast sums without formulas.

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EXCEL: Speed up typing

MS Excel, Top Tips, Video

Do you find yourself typing duplicate words or numbers into Excel? You can speed up this process by using the clever Flash Fill feature. It’ll save you from typing out the same info multiple times. Here’s how to use it.

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EXCEL: Instantly see all data in columns & rows

MS Excel, Top Tips, Video

Sometimes in an Excel document the column sizes need to be adjusted so you can see the data clearly. Rather than trying to change all the column and row sizes manually, we show you how to do it in just a few clicks.

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EXCEL: Get to the top row without scrolling

MS Excel, Top Tips, Video

If your Excel document is very long, it can take a lot of scrolling to get back to the top. Find out how to do it quickly, without moving the mouse or endless scrolling. It’s a shortcut you’ll use over and over.

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EXCEL: Easily zoom in and out

MS Excel, Top Tips, Video

When you’re looking at data in Excel, make sure you’re looking at the bigger (or smaller) picture by using the Zoom functions. This video shows you how to zoom in and out easily.

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EXCEL: Always see the headings when scrolling

MS Excel, Top Tips, Video

Excel is great for looking at lots of data, but when you can’t see the column or row headers, you have to scroll back and forth to check what the data means. Did you know there’s a great time saver which can lock the headers in place? Here’s how to do it.

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TEAMS: Stop the pings with Do Not Disturb mode

MS Teams, Top Tips, Video

If you’re finding it difficult to get your work done due to constant interruptions, then you need the Teams equivalent of a closed door. Here’s how to turn on Do Not Disturb and silence the pings.

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TEAMS: Send messages without breaking workflow

MS Teams, Top Tips, Video

The messaging facility in Teams is great, but it can break your concentration and flow. In this video, we show you a different way to use messages without having to leave the screen you’re working on.

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TEAMS: Quickly turn off your camera during a call

MS Teams, Top Tips, Video

Have you ever been on an important Teams call, only to be interrupted by your children or pets in the background? We’ve used a famous viral video moment to demonstrate how to quickly turn off your camera.

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TEAMS: Quickly mute your mic during a call

MS Teams, Top Tips, Video

How many Teams calls are interrupted by random noises? This really simple shortcut shows how to quickly mute your mic, so your co-workers don’t have to listen to every cough, sneeze or dog bark.

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TEAMS: Only allow interruptions from your boss

MS Teams, Top Tips, Video

Everyone needs time to work free from interruptions. But what if your boss is trying to contact you? This video shows you how to use Priority Access to block everyone except your boss.

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TEAMS: Master ALL the shortcuts

MS Teams, Top Tips, Video

Shortcuts are great, but only if you know about them. Use this handy tip to see all Teams shortcuts in one place. It’ll change the way you use Teams.

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TEAMS: Look like you are in one room

MS Teams, Top Tips, Video

Remote working is great, but you can still miss that ‘together’ feeling when you’re on a Teams call. Here’s how to make it look like you’re all in the same room.

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TEAMS: Change your background on a video call

MS Teams, Top Tips, Video

Got a video call but your room isn’t appropriate for work? Did you know you can blur your background or change it entirely in Teams? Here’s how to make your backdrop look professional, without having to do any tidying.

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WORD: Start a new document quicker

MS Word, Top Tips, Video

If you find yourself copying or overwriting old documents, you need to start using templates. Here’s how to create, save and open them.

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WORD: Print mass personal letters

MS Word, Top Tips, Video

If you have a lot of letters to send and want to personalise them, this video is for you. Learn how to insert personal information, merge and print multiple letters from just one document.

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WORD: Do mass personal emailing

MS Word, Top Tips, Video

Did you know you can send mass personal emails from within Word? Here’s how to make multiple emails look personal to every recipient, without having to leave your document.

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WORD: Insert chunks of text with short codes

MS Word, Top Tips, Video

Always typing the same information into Word documents? Save time and get it right by using short codes. You’ll wonder how you ever lived without them. Here’s how to set them up.

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WORD: Insert chunks of text with a click in Microsoft Word

MS Word, Top Tips, Video

If you use Word a lot, you’re probably typing in the same information again and again and again. Save time by using the Auto Text function. Let us show you how.

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MS WORD: Get rid of the annoying welcome screen

MS Word, Top Tips, Video

The Word welcome screen is great… the first time. Did you know you can skip it every time you open Word, so you can get straight to work? Here’s how to do that.

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WORD: Do whatever you want with one click

MS Word, Top Tips, Video

If you spend a lot of time searching through menus and tools in Word, then your life is about to become a lot easier. Here’s how to create your own Quick Access Toolbar, so you can get to the tools and settings you use most often with just one click.

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WORD: Concentrate and type more

MS Word, Top Tips, Video

Sometimes when you’re writing an important Word document, it’s too easy to be distracted by all the menus and buttons. Did you know you can remove the clutter from Word and put it into Focus mode… with just one click? Here’s how.

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Newsletter (August 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

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What is dark mode and should you be using it?

Blog

Have you heard of dark mode? Dark mode can be used on several user interfaces, such as smartphones and laptops.

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Newsletter (July 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

Keeping your Microsoft account safe

Blog

Check out these tips to keep your account safe, make it easier to recover and strengthen it against possible cyberattacks.

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5 things you should know about an Office 365 backup

Blog

Office 365 backups really are an essential part of your IT security, but how much do you know about them?

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Usecure – the automated cyber awareness solution

Articles

How can your employees make safer everyday security decisions?

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What is shadow IT?

Blog

Shadow IT is hardware, software and applications that are downloaded without the knowledge or consent of the IT department.

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The deep web VS the dark web

Blog

Most people have heard of the dark web, but have you heard of the deep web?

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Newsletter (June 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

8 things that could be slowing down your Wi-Fi

Blog

There’s nothing more frustrating than slow internet, and it always happens when you are right in the middle of something!

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We’re hiring! – apply to join our IT support team

Company news

We are keen to recruit a pro-active IT apprentice with a can-do, mature attitude towards their work.

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Newsletter (May 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

What is malware?

Blog

Malware is a blanket term for a malicious piece of software, such as a virus, worm, ransomware, spyware and more. These programs are used by cybercriminals to cause destruction and steal your sensitive data.

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Hack 2 – Man In The Middle

Video

Hack 3 – ETERNALBLUE

Video

Hack 1 – Email Ransomware

Video

3 ways to spot a hacker in your system

Video

Ever wondered how you are supposed to know if a hacker has made their way into your system. Follow these three tips to help you spot them.

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Why should you switch to the cloud?

Blog

Cloud storage has become the most convenient and efficient way to store data, and there are loads of different service providers available.

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Newsletter (April 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

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The increasing threat of ransomware to small businesses

Blog

It has been revealed that in the past year 46% of SME’s have relaxed a few areas of their cybersecurity system, this is likely due to the increased number of people working from home.

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5 quick tricks to make your computer run faster

Blog

Having a slow computer seems to be a very common problem and can be extremely frustrating! We all know the struggle of trying to get a job done quickly and your system makes it 10x harder to complete.

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Newsletter (March 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

The top 10 WORST data breaches of all time

Infographic

Here’s a list of the top ten worst data breaches, ranging from social media platforms to banks.

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How passwords are cracked

Infographic

Once a hacker works out your password, all of your personal data will be at risk. Believe it or not, it’s much easier than you think! Here are the most common ways for a cyber criminal to gain access to this information.

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What happens to your information after a data breach?

Blog

Data breaches happen all the time to both well-known, corporate organisations, and small, independent businesses.

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Bloatware can damage your system

Video

Newsletter (Feb 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

What is Cyber Essentials certification?

Blog

Cyber Essentials certification is a Government-backed, industry-supported scheme. It increases employee awareness of cybercrime activities and helps businesses protect themselves against an attack.

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Why should you invest in IT support?

Blog

Every company is going to need an element of IT support, it is a necessity.

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Nine keyboard hacks that speed up your productivity

Infographic

Learning and using keyboard hacks is a great way to enhance your Windows experience. Although they can be hard to remember, it soon becomes a habit and can really speed up productivity.

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Microsoft 365 enhancements for Mac users

Blog

Microsoft are always looking for new ways to enhance their user experience, especially due to the massive increase in the amount of time we are spending on our laptops, working remotely and trying to connect regularly with our colleagues.

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Newsletter (Jan 2021)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

What’s coming to Microsoft Teams in 2021?

Blog

Throughout 2020, Microsoft have introduced several new features to help businesses operate remotely during the pandemic.

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Christmas 2020 opening hours

Company news

Wishing you all a wonderful Christmas! These are our opening hours for the next couple of weeks.

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Newsletter (Dec 2020)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

What’s new on the Teams phone app?

Blog

Microsoft are constantly improving their services, making sure they work equally as well on every device type. A service may work fantastically on your laptop but could be slightly awkward to use on your phone. This month, there are several updates from Teams that are being transferred over to the Teams phone app.
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O365 Monitoring Booklet

Articles

Newsletter (Nov 2020)

Newsletters

Your monthly newsletter, written for humans not geeks.

Download Newsletter (PDF)

Data Security

Articles

Why every business is under dual attack from both hackers and government…

Download (PDF)

Email Hijack

Articles

How hackers break into your email to plunder your business bank account.

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Cyber Essentials: A Jargon Free Guide

Articles

Cyber Essentials is the government-backed cyber accreditation scheme that sets out a standard baseline for cyber security.

Download (PDF)

60 minute Security Challenge

Video

Intro to Microsoft Teams

Video

The Covid scams that steal your data

Video

There have been some shocking online scams in the last 6 months. As cyber-criminals have taken advantage of the global pandemic. We don’t want your business to be caught out. So our new video shows you the scams you and your team should watch out for – both at work, and at home.

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