Why should you invest in IT support?

Every company is going to need an element of IT support, it is a necessity. As well as protecting your company data, IT support and cyber security is in place to protect your employees, clients and your customers. Your business reputation relies on keeping your stakeholders safe and giving them a reason to trust you.

Due to these unprecedented circumstances, technology is now, more than ever, the most central part of running a business day-to-day. It is essential that you have IT support in place to secure your data and keep you and your employees informed of any up and coming security threats, so you can stay protected.

When it comes to remote working, you need to trust that your lines of communication will always be up and running so you can stay in constant contact with clients and keep your employees connected. If any issues arise with the phone lines it can leave you with hours of delays that prevent you from doing your job properly. It’s important to have a support team you can contact if there’s any issues with your computer systems. Let’s face it, with a large number of people all working in different locations, something is bound to go wrong!

Our security packages provide you with tools such as chat support, priority helpdesk and live resolution bot, we guarantee we will always be there when you need us and prevent any downtime on your end when something goes wrong. Remote monitoring management provides us with complete visibility of your systems and assets. Our software gives us real-time updates that notify us of any errors or security threats so we can remove them before they become a real problem.

It’s vital that all of your staff are aware of any arising security threats and how to stay on top of hackers. Since the beginning of the pandemic, there has been a 31% increase in cybercrime, with numbers still increasing!

Security awareness training is a comprehensive security awareness program for employees and will train them on a variety of IT, security, and other business-related topics. These include how to avoid phishing and other types of social engineering cyberattacks, spotting potential malware behaviours, reporting possible security threats, following company IT policies and adhering to any applicable data privacy and compliance regulations.

Even before the pandemic, many businesses had started to transition their digital structure to something more robust. Due to the pandemic, this sped up the process for many people and will continue to do so throughout 2021. IT support is essential in helping to ensure this process is done efficiently, to prevent any data loss and make sure the choice is right for your business.

Here at LAN Support, we believe that investing in your IT infrastructure is vital due to the damage that can be done if your details are met by a cybercriminal.

What our clients say

During our first consultation I felt confident and at ease that we were talking to the right people. As promised, your team migrated us exceptionally well and quicker than expected. Our technical issues have reduced by half since moving to LAN Support. Thank you.

David Jones

I have been very impressed thoughout the whole onboarding process, from making sure that we picked the correct services to delivering them, you have set the benchmark in customer support.

Yanick Wilson

Migrating from our old IT support company to LAN Support was made quick and easy.  LAN’s dedication to customer service was simply brilliant, we cannot fault them!

John Wickens