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The Complete




Paid monthly

Get in touch

The Complete

£195 £175 £165

Paid monthly

Get best-in-class IT service desk, productivity apps, core security, and compliance capabilities.

Our clients have consistently rated us highly for over 25 years because of our unbeatable value transparency and flexibility.

Book a 30-minute call and we’ll send you a proposal you’ll love with cost-effective combinations or plans tailored just for you.

Get in touch

Get in touch

Book a FREE 30-minute consultation


Receive proposal

We'll send a proposal


Ask final questions and accept offer

Call anytime 01483 413360


Easy transfer and onboarding

We'll handle the details so you can focus on your business

Optimise Value

Do you have staff that work one day per week or less?

We’ve got you covered – save £££ with add-on plans.

The proposal includes everything you need:

  • Information about us and our services
  • Your proposed solution
  • Cost breakdown
  • Migration and onboarding
  • Terms and conditions

Help desk

Unlimited++ helpdesk support

Helpdesk open between 08:00 - 22:00 Mon - Fri

Saturday and Sunday opening, 10:00 - 17:00

Full ticket management

Client portal access

Service level agreement

Monthly reporting

Onsite support

Next day onsite support (P4)

IT manager meetings

Deskside support

Starters, movers & leavers

Installation and deployment of patch management, endpoint detention and response apps

Basic inventory management

Installation & setup of Microsoft 365

Configuration of shared calendars

Access to OneDrive and SharePoint

Hardware procurement and fulfilment

Data transfer and email management for leavers

Installation of cloud file server

Folder permissions and testing

Serial number and warranty management

Security awareness gap analysis

Collection and reconditioning of hardware

A personal introductory call to introduce the IT Helpdesk to explain services and answer questions

Patch management

Security patches, bug fixes and feature updates

Automated Microsoft patch management

Vulnerability management

ITIL compliance

Remote monitoring & management

Drag and drop automation

Asset discovery and inventory tracking

Attended and unattended support

Response automation & self-healing

Endpoint detection & response

Extended detection and response (XDR)

Setup, configuration & support

Identifying malicious behaviors

Incident response tooling

Insider threat & deception

Attack surface management

Email protection to secure & scale your business

Detect phishing and protect in real time with collective threat intelligence and machine learning

Secure inbound and encrypted email with full SPF/DKIM/DMARC support

Provide advanced email protection

Email archiving

Your Microsoft Office 365 plan

Office 365 E3

Desktop version of Office apps with premium features

Word, Excel, PowerPoint, Teams, Outlook, Exchange, OneDrive, SharePoint, Access & Publisher

1TB of cloud storage per user

Business-class email

Attendee registration and reporting tools

Manage customer appointments

Advanced security

Access to data control

Threat protection

PC and mobile device management

Information protection

Advanced compliance

Advanced analytics

Office 365 advanced monitoring & management services

Impossible login ticketing & alerting

Location lockdown

Email forwarding alerts

Password expiry notifications

Block external inbox rules

Monitor admin roles

Internal spoofing protection

Employee login track & trace

License reporting

365 cloud backup

Full backup included

Calendars, tasks, and attachments backup for both Microsoft 365 and Google Workspace

Back up Outlook, OneDrive, SharePoint, Contacts, Calendars, Tasks, Groups & Teams (Microsoft 365)

Insights email business intelligence

Closes common Office 365 data protection gaps

Supports compliance efforts

Microsoft Teams phone system

Teams phone system

Unlimited domestic calls to landline and mobile (£6.00)

Keeper password manager

Available as an add-on (£3.50)

Security awareness training

Automated cyber awareness training

Onboarding gap analysis testing

Training unique to your employees' security weaknesses

Building a culture of security with employee progress reporting

A GDPR & Cyber Essentials certification requirement

Add your own in-house training assessments

Everything you need to measure & reduce phishing vulnerability

Automated phishing simulations

Ready-made template library

Monitor user risk

In-depth reporting

Seasonal campaigns

Managed phishing campaigns

Policy management – fit for compliance

Full library of prewritten polices from a centralised document library

Create your own policies

Policy version control

Automatic policy updates with eSign

Dark web monitoring

Detect compromised data

Identify what data is exposed

Get notified when new breaches are found

Encourage secure email and password use

Appropriately supporting staff to ensure they make a positive contribution

Client success manager

Supportive and active campaigns to encourage participation

Direct employee contact

Cyber Essentials certification

Identify and address weaknesses in your cybersecurity measures, increasing confidence and trust in your business. Qualify for government contracts and tenders and save on cyber insurance premiums with Cyber Essentials

Simply being certified can reduce your cyber risk by up to 98.5%. And, it’s a great way to demonstrate to new customers and partners that you take cybersecurity seriously – helping you grow as well as stay safe.

Like CE, Cyber Essentials Plus covers everything your business should do to protect itself from 98.5% of cyberattacks. But, there’s one key difference:

Cyber Essentials Plus also includes an independent assessment carried out by one of our licensed auditors. This gives you complete peace of mind that your cybersecurity is up to scratch.

Email signature management

Centrally control the look and feel of email signatures

Maintain a consistent brand across business emails

Email compliance for GDPR

Creative departmental marketing

Egnyte file sharing and collaboration

Desktop & mobile apps

100GB per user up to 10TB

File size up to 100GB

1-click co-editing in Microsoft Office & Google Workspace

File and folder sharing

File versioning and upload links

File and folder templates

Video playback

Single-step approval workflow

Granular sub-folder permissions

Smart local file caching & public cloud file caching (PCC)

Mobile form filling

Smart local file caching & public cloud file caching (PCC)

Mobile PDF annotation

Project folders

Egnyte Snapshots

Access governance

Two factor authentication app

Strong password policy enforcement

Global file access policies

Mobile device control

Desktop device control

Sensitive data access monitoring

Sensitive data location control

Unified folder permissions viewer

Two factor authentication SMS or voice

Discovery and classification

Sensitive content classification

Custom classification policies

OCR classification for text in images

Document type identification

Language country support

Lifecycle management

Trash retention

Unified analytics and reporting

Custom lifecycle policy creation engine

Automated file retention

Automated file archiving

Automated defensible delete

Redundant, obsolete, trivial (ROT) data management

Data controls

Encryption in transit (SSL)

Encryption in rest

Sensitive content safeguards

Secure delivery - specific recipients

Secure delivery with encryption


Encryption key management

Threat management

Ransomware malware protection

Ransomware artifact detection

Ransomware alert

User individual file recovery

Antivirus scan on all uploads

Support services file recovery

Enhanced malware protection

Security issue alerting

Unusual user behaviour detection

Suspicious login detection

Privacy and compliance

HIPAA compliant storage

FINRA compliant storage

SOC2 compliant storage

GDPR EU data residency

ISO/IEC 27001 compliant storage

Audit reporting

Legal hold

Breach reporting

Audit reporting

Legal hold

Breach reporting

Subject access request workflow

Banking and financial compliance patterns

Healthcare compliance patterns

European compliance patterns

Governed data sources

Egnyte cloud

Connected desktop folders

Windows file server

Microsoft 365

Google Workshop


Starter Plans Advanced Plans Not for profit
See Our Plans