365 advanced monitoring Proactive monitoring, collecting, analysing, and responding to security events in Microsoft 365 applications. 365 advanced monitoring helps us monitor the health of your various Microsoft 365 services and respond if something isn’t quite right, keeping everything running smoothly.
This service is included in the following of our standard packages
Secure 365 configuration Secure installation and configuration of your 365 tenants. We configure your 365 services for your organisation and users for optimal security and productivity.
This service is included in the following of our standard packages
Direct employee contact We may contact a member of your staff directly for a 1:1 meeting with experts in some cases, such as to resolve an issue or to make changes to a user’s services.
This service is included in the following of our standard packages
New user setup and configuration When you welcome new team members on board, we’ll work with them to get them set up and configured to their liking, while making sure they understand everything they need to know.
This service is included in the following of our standard packages
IT manager meetings Dedicated deskside support on a regular, scheduled basis. Your IT manager or company representative can use this opportunity to communicate and consult about anything to do with your IT systems and infrastructure.
This service is included in the following of our standard packages
Onsite support Planned or emergency on-site assistance, our engineers are trained and equipped to deal with all kinds of issues or requests.
This service is included in the following of our standard packages
Technical consultation Professional consultation on any IT policy and compliance issues that your organisation may be facing.
This service is included in the following of our standard packages