The Essentials

£39 per user per month

+ setup per user POA

Thirteen of our essential services and applications to help run your small business

This starter solution provides Essential security along with proactive virtual support.

Give your employees access to a small and personally dedicated IT support team, you will speak to the same people each time you ring up. We fix thousands of IT issues and offer guidance whenever you need it. 

Our essential support desks are based in Surrey and London, providing great local knowledge to your employees. 

Unlimited Support

8am to 6pm

Service Days

Mon – Fri

Support Team

Friendly & Local

IT issues resolved


Number of services


Cyber Protection Level


24 Hour Monitoring


Service Level


1st Response Time

10 Mins

Minimum users


Add & remove users


Info Vault

GDPR Compliance

What’s included

  • Unlimited Help Desk Support
  • Unlimited Remote Support
  • 24/7 Live Resolution Bot
  • Chat Support
  • Email Support
  • Small, Dedicated Support Team
  • MS Office 365 or G Suite
  • Anti Virus
  • Anti Malware
  • SPAM Filtering
  • Remote Monitoring Management
  • Patch Management
  • Mobile Device Management
  • Firewall Management
  • Dedicated Account Manager
  • Virtual CIO

I’m Interested

Contact us

0207 903 5065

If you would like to learn more about this package, please use the link below to speak with one of our team.

Bespoke packages

Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements. 

Tickets Opened

Tickets Completed


Same Day Resolution




Customer Satisfaction

“We have been working with LAN support for over 10 years now, their support and guidance has been invaluable during that time, especially during the past 18 months.”

John Poyser

Team Leader

"The best IT support service I have ever experienced. They are always very helpful and patient, and get back to you very quickly. Real professionals. Well done and thank you!"

Aniko Papp

Clinical Scientist

“We’ve saved around £25 per user, per month with LAN Support. As a small business this makes a huge difference to us. I just wish we had signed up sooner!”

Neil Patmore

Business Owner

Request a callback via our online calendar

Use the calendar below to request a call at a time that suits you.
You can also reach us via email on or by calling 0207 903 5065