Child Soldiers International

Employees: 10

Child Soldiers International is a human rights research and advocacy organisation. They seek to end the military recruitment and the use in hostilities, in any capacity, of any person under the age of 18, by state armed forces, or non-state armed groups. They advocate for the release of unlawfully recruited children, promote their successful reintegration into civilian life, and call for accountability for those who unlawfully recruit or use them.

Our client first contacted us as their server had a failure. Our assessment team quickly identified the problem and resolved the issue. Whilst we were looking at the server we identified several other areas of concern, which would have caused further disruption or even data loss so advised that we should have a more detailed look at the server and backup.

We attended site a few days later and completed a free full site survey and later provided several options and recommendations on what they should and should not be doing.

After a short consultation period, we were chosen to provide the services in one of the recommendations provided and presented a support contract.

“LAN Support have helped us transition from our antiquated server to Microsoft 365. From the initial moment they helped us when our server went down (before we were a paying client), to now your engineers have provided us with stellar support and we have been really pleased with all of your services.”

What our clients say

During our first consultation I felt confident and at ease that we were talking to the right people. As promised, your team migrated us exceptionally well and quicker than expected. Our technical issues have reduced by half since moving to LAN Support. Thank you.

David Jones

I have been very impressed thoughout the whole onboarding process, from making sure that we picked the correct services to delivering them, you have set the benchmark in customer support.

Yanick Wilson

Migrating from our old IT support company to LAN Support was made quick and easy.  LAN’s dedication to customer service was simply brilliant, we cannot fault them!

John Wickens