London Medical Labs

Employees: 6 to 46 (within 4 months)

Remote working without VPN enables London Medical Labs to keep COVID-19 testing on track.

London Medical Laboratory is an independent clinical testing specialist and provider of pathology diagnostics services to clients across the healthcare sector in London and beyond.

“I first came across LAN Support while consulting in another private medical centre in Chelsea, London. They really impressed me as they transferred the centre from an on-premise server environment to a solution that offered mobility, security and above all ease without increasing costs, in fact they actually reduced costs.”

I knew that our current IT infrastructure was aged, on premise and was not being maintained to the extremely high standards I wanted to employ. With the onsite server being the only repository for data, users working outside the lab required users to access the servers via a VPN connection. This caused connectivity issues, logon issues, security issues as well as lost productivity.

I asked LAN Support to come and review the entire infrastructure. After a survey they recommended that we move to the cloud. Office 365 replaced Exchange, our files and project folders were migrated to Egnyte cloud, our active directory also to 365. We were able to retire the VPN that had caused so much trouble.

Soon after the migration the COVID-19 pandemic started. London Medical Labs being a clinical testing specialist and provider of pathology diagnostics services soon became a lab testing centre for Coronavirus, serving private clients and the private physician sector of Harley street. Testing increased rapidly during April and May and the labs were doubling in size every month. “We went from 6 employees to 46 in 3 months. The new IT solution allowed us to quickly deploy new laptops providing cloud based access to information, communication and collaboration tools instantly. The solution also allowed home working. Each laptop came preinstalled with; Office 365 Standard, RMM, AV, SPAM Filtering, Cloud drive (Egnyte), Office 365 Monitoring, Patch Management and more.”

What our clients say

During our first consultation I felt confident and at ease that we were talking to the right people. As promised, your team migrated us exceptionally well and quicker than expected. Our technical issues have reduced by half since moving to LAN Support. Thank you.

David Jones

I have been very impressed thoughout the whole onboarding process, from making sure that we picked the correct services to delivering them, you have set the benchmark in customer support.

Yanick Wilson

Migrating from our old IT support company to LAN Support was made quick and easy.  LAN’s dedication to customer service was simply brilliant, we cannot fault them!

John Wickens