With the Modern Workplace Plan, your team receives the same trusted, unlimited helpdesk support as our Premium and Premium Plus Plans—delivered by our UK-based technicians who are friendly, experienced, and continually trained to resolve issues quickly and effectively.
Each client is assigned a dedicated team of six support specialists who understand your systems and setup. This consistency means faster resolutions, less repetition, and a more personalised experience every time you reach out—whether it’s by phone, email, portal, or live chat.
While the helpdesk experience remains exceptional, the Modern Workplace Plan is designed for businesses embracing smarter, AI-driven workflows. It’s not just about solving problems—it’s about enabling your team to work faster, smarter, and more securely with the right support behind them.
Helpdesk Hours
08:00 – 18:00, Monday to Friday. Extended hours available.
When remote support isn’t enough, the Modern Workplace Plan ensures expert help is always within reach. If a ticket is escalated before 13:00, we’ll arrange next-day onsite support—getting a technician to your location quickly to resolve the issue in person.
What makes Modern Workplace stand out? There’s no callout fee, and the first 60 minutes are completely free—saving you £150 every time you need an engineer onsite. It’s a premium-level response, built into a plan designed for modern, agile businesses.
Modern Workplace gives you more than unlimited support—it gives you the confidence that expert help is always close, fast, and built for the way you work today.
The Modern Workplace Plan makes managing starters, movers, and leavers smoother, smarter, and more secure. From onboarding to offboarding, every step is handled with precision—minimising disruption and keeping your team productive from day one.
What sets this plan apart is the seamless setup and provisioning of access to Egnyte’s AI-powered services. New users are onboarded with access to intelligent tools like AI Search, Document Q&A, and automated workflows—so they can hit the ground running with the full power of your digital workspace at their fingertips.
Procurement and laptop builds are fast-tracked, with direct delivery to end users, and all account setups, access changes, and secure deactivations are managed in line with best practices—including data wipes and access revocations.
Modern Workplace delivers a fully managed, AI-ready experience—designed to keep your people connected, productive, and protected from day one.
The Modern Workplace Plan includes Microsoft 365 Business Premium and Microsoft Teams Phone with unlimited domestic calling—giving your team powerful tools to work, collaborate, and communicate from anywhere.
Already using Microsoft 365? We’ll transfer your licensing and tenant to our management, giving you expert support and simplified billing.
Book a free consultation to see how Modern Workplace can transform your business.
The Modern Workplace Plan builds on Premium Plus with AI-powered tools and enterprise-grade protection—designed for businesses ready to work smarter and more securely.
Alongside Microsoft 365 Business Premium and Egnyte AFS, this plan includes Egnyte Snapshots with 30-day retention and six daily backups, making file restores lightning fast when needed. Built-in ransomware detection and suspicious login monitoring provide proactive alerts before threats escalate.
You’ll also benefit from Endpoint Detection & Response (EDR) powered by AI and large language models (LLMs), enabling intelligent, real-time threat detection and response at the device level. Combined with Remote Monitoring & Management (RMM), our team can proactively secure and maintain your systems with minimal disruption.
With AI-driven document search, Q&A, legal hold, and workflow automation, Modern Workplace doesn’t just protect your business—it transforms how your team works, collaborates, and stays ahead.
Included in our Modern Workplace Plan, Egnyte Advanced File Server (AFS) offers a powerful, intelligent alternative to OneDrive and SharePoint—built for businesses that need more control, flexibility, and performance.
Your team receives 500GB of secure cloud storage per user, pooled up to 10TB, with VPN-free access, real-time collaboration via Microsoft 365 or Google Workspace, and a familiar drive-letter experience. Egnyte Snapshots provide 30-day retention with six daily backups, making file restores lightning fast.
The plan also includes AI-powered document search, workflow automation, legal hold, and Q&A tools, turning your file system into a smart, searchable workspace. With ransomware detection, suspicious login monitoring, and dark web alerts, your data stays protected at all times.
Modern Workplace is more than storage—it’s a complete, intelligent solution for the way your business works today.
Book a free consultation to see it in action.
The Modern Workplace Plan delivers a proactive, people-focused approach to cyber protection—combining intelligent tools with hands-on support to keep your business secure and compliant.
In addition to automated training and phishing simulations, this plan gives you access to a library of over 40 prewritten IT policies, ready to deploy across your organisation. Your dedicated account manager leads the process—helping drive engagement, ensure adoption, and guide your team every step of the way.
You’ll also benefit from dark web monitoring, which alerts you if employee credentials or company data are exposed—giving you time to act before a threat becomes a breach.
Training is tailored to each user’s risk profile, helping reduce human error, support GDPR compliance, and meet the expectations of many cyber insurance providers. It’s not just smart—it’s essential for modern businesses.
Book a free consultation today to see how Modern Workplace protects your people, your data, and your reputation.
Cybersecurity is essential—and with the Modern Workplace Plan, it’s built in. This plan includes annual Cyber Essentials certification, a UK government-backed standard that helps protect your business from common cyber threats and demonstrates your commitment to data security.
We guide you through the certification process and conduct an annual review to ensure ongoing compliance. You’ll also receive a tailored recommendations report from our cybersecurity experts to help strengthen your defences year after year.
Once certified, your business is awarded official Cyber Essentials status—and automatically receives a £250,000 cyber insurance policy from American Insurance Group UK Limited, included at no extra cost. It’s a valuable layer of financial protection, designed to support your business in the event of a cyber incident.
Cyber Essentials boosts your credibility, supports GDPR compliance, and may be required for contracts or insurance eligibility. With Modern Workplace, it’s all taken care of—secure, compliant, and confidently covered.
Included in the Modern Workplace Plan, Microsoft Teams Phone transforms the way your business communicates—bringing together calling, chat, meetings, and collaboration in one seamless platform.
With an unlimited domestic calling plan, your team can make and receive calls from anywhere, using their desktop, mobile, or Teams-enabled device. You’ll get all the features of a traditional phone system—a company-wide phone number, direct dial-ins (DDIs), auto attendants, call queues, and more—fully integrated into Microsoft Teams.
There’s no need for separate phone systems or complex setups. Everything is managed in the cloud and fully supported by our UK-based helpdesk, so you can focus on your business while we handle the tech.
It’s all included in your monthly price—no hidden fees, no extra hardware, just smarter, simpler communication.
Included in the Modern Workplace Plan, Keeper Password Manager gives your team a simple, secure way to manage passwords and protect sensitive data—without the hassle of forgotten logins or weak credentials.
Each user gets a private, encrypted vault to store and autofill passwords, generate strong credentials, and securely share access when needed. It helps reduce risk, boost productivity, and support compliance.
Fully supported by our helpdesk, Keeper is easy to roll out and manage—no extra cost, no complexity. It’s all built into your monthly plan.
Modern Workplace makes password security simple
With the Modern Workplace Plan, your business is assigned a dedicated Account Manager—your single point of contact for service delivery, strategic alignment, and long-term success.
Your Account Manager becomes an extension of your team, ensuring every service you’ve subscribed to is delivered effectively and aligned with your business goals. Through structured Quarterly Business Reviews (QBRs), they’ll assess performance, track milestones, and help you plan ahead with confidence.
From onboarding to optimisation, your Account Manager is there to guide you—resolving challenges, identifying opportunities, and ensuring your IT strategy evolves with your business.
With the Modern Workplace Plan, you’re not just supported—you’re strategically managed by someone who understands your goals and is committed to helping you achieve them.
Subscribing to our Modern Workplace Plan means more than just upgrading your technology—it’s about transforming the way your business works. With proactive support, seamless collaboration tools, and strategic IT leadership built in, you’re not just keeping up—you’re staying ahead. Let us handle the complexity, so your team can focus on what they do best.
Choose the Modern Workplace Plan—because modern businesses deserve modern solutions.
We handle the entire transition—no stress, no downtime.
Fast and free for all of your new starters. You’ll benefit from 1:1 time to get set up exactly how you like it!
Ensure company wide strong passwords without the hassle with our premium password manager, for free!
Your badge of honour that demonstrates you take data security seriously. Guaranteed first time pass!
The below timeline outlines what to expect in your first 60 days after partnering with us. Please note that every organisation is unique, so actual times may vary.
Migration of your emails and data from your current IT provider, set up and ready to go with ZERO downtime.
1 - 10 Days
We work 1:1 with every member of your team, educating them on their new systems, policies, and support.
11 - 20 Days
Your staff are invited to make 3 wishes to configure their IT experience to their personal preferences.
21 - 30 Days
Your team will have begun cyber security training, and understood and signed your policies.
31 - 40 Days
Your 365 secure score will improve thanks to the implementation of recommended security practices.
41 - 50 Days
Prove your data security with a government backed scheme that grants useful benefits. Pass first time!
51 - 60 Days
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