GDPR & FOI Helpdesk

Public sector organisations face unique challenges managing personal data and responding to FOI requests. Our specialist helpdesk provides expert, on-demand support from professionals who understand both UK GDPR and the Freedom of Information Act 2000. From recognising requests to managing appeals, we help you stay compliant, confident, and in control.

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Specialist Support for Complex Obligations

Public sector organisations operate under unique statutory pressures. Between UK GDPR, the Freedom of Information Act, and the constant scrutiny of public accountability, compliance demands expertise.

That’s why our Data Protection & FOI Helpdesk goes further. With specialists who understand both the legislation and your operational reality, it’s built for public sector teams that need authoritative guidance without jargon or delay.

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Comprehensive FOI & Data Protection Support

Everything you need to meet your statutory obligations:

  • Expert Dual Compliance Guidance — professionals who understand both UK GDPR and the Freedom of Information Act 2000
  • Full FOI Process Support — from recognising and logging requests through to managing appeals
  • Deadline Management — guidance through the 20-working day response window to ensure compliance
  • Exemptions & Redactions — advice on applying exemptions and redacting sensitive or exempt information
  • Response Drafting Support — help preparing professional, legally sound replies to requesters
  • Internal Reviews & Appeals — assistance handling dissatisfied requesters appropriately
  • Data Breach Response — 24-hour response to urgent incidents
  • Ongoing GDPR Advice — comprehensive data protection support for day-to-day matters
  • Monday to Friday Availability — 9am to 5pm support when you need it
  • Clear Response Times — general enquiries within 3 working days, urgent matters within 24 hours

 

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Specialist Support for Public Sector Compliance

For public sector organisations managing the dual demands of data protection and freedom of information, our specialist helpdesk is the complete solution. It brings together experienced professionals, comprehensive FOI support, and practical GDPR guidance that keeps you compliant and confident.

Obligations are manageable. Expertise is accessible. Compliance is assured.

Choose our Data Protection & FOI Helpdesk to meet your statutory duties and serve the public with confidence.

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Get in touch

Choose a time for your free, no-obligation consultation with an expert IT consultant to get started.

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