From Crisis to Scale
How Cloud Migration Fuelled Explosive Growth for a Healthcare Firm During COVID-19
When the pandemic hit, one healthcare company faced a critical challenge: how to grow under pressure while staying secure and connected. By embracing cloud migration, they didn’t just survive, they scaled from 6 to 46 employees, enabling remote work, safeguarding patient data, and accelerating operations in record time.
Client profile
| Industry | Healthcare |
| Company size | Grew from 6 to 46 employees in three months |
| Location | London |
| Previous IT Setup | On-premise server as single data repository with VPNs and local backup |
| Plan Chosen | Premium Plus Plan |
6 to 46
Head count
>10x
YoY Growth
365 + Egnyte AFS
Solution
1
The Challenge: Legacy Infrastructure Blocking Growth
At the start of the COVID-19 pandemic, this healthcare company was tasked with supporting the rollout of testing centres for corporate and aviation clients. With only six users relying on a local server for file storage and email exchange, their IT setup was fragile, lacking proper backup, compliance, and scalability. VPN issues made remote access unreliable, and the pressure to grow quickly was mounting.”
“We were expanding fast, but our IT systems were stuck in place. VPNs kept dropping, and we had no real backup or compliance. It was a ticking time bomb.”
2
The Realisation: Cloud Wasn’t Optional—It Was Essential
As the company began deploying testing centres across London, it became clear that their infrastructure couldn’t keep up. They needed a secure, scalable, and remote-friendly solution fast.“We realised we couldn’t afford to keep patching things up. We needed a proper cloud solution that would let us grow without worrying about IT holding us back.”
3
The Solution: The Premium Plus Plan, Tailored for Growth
LAN Support designed and delivered a cloud-first transformation based on the Premium Plan, augmented by two key technologies; Egnyte Advanced File System (AFS) and Microsoft Office 365.
LAN Support also provided training and support to ensure smooth adoption across the organisation.“LAN Support transformed our setup almost overnight, and it started making a big difference right away.”
4
Egnyte Advanced File System (AFS): Data Governance & Collaboration
5
Microsoft Office 365: Integrated & Secure Configuration
6
Why It Worked
The Premium Plus Plan wasn’t just a better IT package, it gave the organisation the flexibility, resilience, and security it needed to respond to an unpredictable and fast-changing environment.
Key Benefits Delivered:
7
The Outcome: Seamless Scale Under Pressure
When COVID hit, demand for testing surged, and this healthcare organisation was able to meet it head-on. Their IT system, once a bottleneck, became a foundation for rapid growth.“We went from 6 employees to 46 in three months. The new solution let us deploy laptops instantly, with secure access to the files, tools, and systems they needed. Home working just worked.”
With Premium Plus in place, they gained both the operational strength and the credibility needed to grow fast, work securely, and maintain clinical excellence.
Key Takeaways
-
On-premise servers limit flexibility and scalability in critical times
-
The Premium Plus Plan supports secure, remote growth without complexity
-
VPNs create friction; Egnyte AFS enables seamless access from anywhere
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Built-in SML management and cloud tools simplify onboarding at scale
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With the right IT setup, growth becomes easier, even in a crisis
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