You want to try out our services before committing
It might work better for your budgeting
You need extra support to fill in gaps in availability and skill sets
You don’t want a long term commitment
You want to be in control of your costs
Fixed-term payments don’t suit your organisation
Our block hours scheme is a pay-as-you-go IT support helpdesk.
We like to keep things simple. It’s the same friendly, responsive and capable support that all of our clients enjoy, but with no ongoing commitment, no minimum spend, and no expiry.
You can top up directly from our website, and your time is used up either when you get in touch with our support teams, or if something that requires attention is picked up by our monitoring systems proactively.
Block hours can be used for both onsite and remote support.
“As an Account Manager, It’s my job to build strong relationships between our team and our clients.
My goal is to make sure that you’re at fully satisfied with our service and hopefully delighted with it, and making full use of your services!
I’m ready to assist you whenever an issue occurs, any requests you might have, or just to give advice and support. I can help with procuring hardware and answer any questions about your account.”
Holly Hackney – Account manager
