The Regulator Plan offers a premium helpdesk experience designed for organisations that operate in compliance-driven environments. With extended support hours—08:00 to 22:00 Monday to Friday, and 09:00 to 17:00 on weekends—your team has access to expert assistance when it matters most.
Our UK-based technicians are available via phone, email, portal, or live chat, ready to resolve issues quickly and efficiently. You’ll be supported by a dedicated team that understands your systems and compliance requirements, ensuring consistent service and faster resolutions.
This isn’t just reactive support—it’s a proactive partnership. With regular communication, deep technical knowledge, and a focus on regulated industries, our helpdesk becomes an extension of your team.
With the Regulator Plan, expert help is always available—longer hours, deeper expertise, and full support built into your monthly service.
The Regulator Plan brings IT support closer to your team with regular, proactive onsite visits—keeping systems running smoothly and your people supported face-to-face.
For every 10 users, you’ll receive one half-day onsite visit per month, giving your business consistent access to a dedicated technician. From resolving issues and performing maintenance to user training and project support, our onsite presence ensures your IT stays aligned with your operations.
Need help outside your scheduled visits? Onsite callouts are free for the first 120 minutes, giving you peace of mind without surprise costs.
This is more than support—it’s a hands-on partnership that keeps your business moving, with expert help exactly when and where you need it.
The Regulator Plan ensures that onboarding, role changes, and offboarding are handled with precision, consistency, and compliance. From day one, our team manages every technical detail—setting up new users, adjusting access for internal moves, and securely deactivating accounts when staff leave.
What sets this plan apart is the added structure and oversight. Transitions are guided by your dedicated account manager, ensuring clear communication, faster turnaround, and alignment with your internal processes. We also provide regular reporting and reviews to help you stay ahead of staffing changes and IT requirements.
Each transition includes secure data wipes, access revocation, and provisioning aligned with your compliance needs—supporting GDPR, HIPAA, and other regulatory standards. And with Egnyte Enterprise Lite, new users are seamlessly integrated into your secure file environment, with access to project folders, AI-powered tools, and compliance-ready storage from day one.
With the Regulator Plan, staff transitions are no longer a disruption—they’re a seamless, secure part of your business workflow.
Microsoft 365 E3 combines top-tier productivity apps with essential security and compliance features to enhance collaboration and efficiency in enterprises. It also provides advanced security and compliance features to protect sensitive data and ensure regulatory adherence.
Includes SharePoint configuration and support.
The Regulator Plan delivers advanced protection for businesses in compliance-heavy industries. It’s built for organisations that need more than basic security—they need full visibility, control, and confidence that their data and systems meet the highest standards.
With Egnyte Enterprise Lite, you gain access to HIPAA, FINRA, SOC2, GDPR UK, and ISO/IEC 27001 compliant storage, along with audit reporting, legal hold, breach notifications, and subject access request workflows. Features like content discovery, lifecycle management, project folders, watermarking, and ransomware artifact detection ensure your data is secure, organised, and fully auditable.
The plan also includes advanced threat protection, giving you real-time defence against cyber threats. Combined with intelligent compliance tools, the Regulator Plan helps you meet regulatory demands while protecting your business from risk.
With the Regulator Plan, you’re not just secure—you’re fully prepared.
Included in the Regulator Plan, Egnyte Enterprise Lite delivers a powerful, compliance-focused file management solution built for regulated industries. It offers everything your business needs to store, manage, and protect sensitive data—while meeting the strictest industry standards.
With support for HIPAA, FINRA, SOC2, GDPR UK, and ISO/IEC 27001 compliant storage, Egnyte Enterprise Lite ensures your data is handled with the highest level of security and governance. You’ll benefit from advanced features like content discovery and classification, lifecycle management, project folders, watermarking, and ransomware artifact detection and alerting—all designed to keep your data secure, auditable, and under control.
The platform also includes legal hold, audit reporting, breach notifications, and subject access request workflows, helping you stay ahead of regulatory requirements and respond quickly to compliance demands.
Egnyte Enterprise Lite isn’t just a storage solution—it’s a strategic asset for businesses that need to protect sensitive information, maintain compliance, and operate with confidence.
With the Regulator Plan, you don’t just meet compliance—you lead with it.
The Regulator Plan takes cyber awareness and user protection to a higher standard—designed specifically for organisations operating in regulated industries where human error can have serious consequences.
This plan includes a fully managed cyber awareness programme with automated training, simulated phishing campaigns, and access to a comprehensive library of over 40 prewritten IT policies. Your dedicated account manager ensures these are not just deployed—but understood, adopted, and aligned with your compliance goals.
You’ll also benefit from continuous dark web monitoring, alerting you if employee credentials or sensitive company data are exposed online—giving you the chance to act before a breach occurs. Training is tailored to each user’s risk profile, helping reduce vulnerabilities and support compliance with GDPR, HIPAA, and other regulatory frameworks.
This isn’t just about ticking boxes—it’s about building a culture of security awareness across your organisation, backed by expert guidance and real-time insight.
With the Regulator Plan, your people become your strongest defence—trained, supported, and protected by design.
The Regulator Plan takes Cyber Essentials to the next level—offering not just annual certification, but continuous protection and compliance monitoring through the CyberSmart app.
This UK government-backed certification is included as standard and helps your business guard against the most common cyber threats. But with the Regulator Plan, you don’t just meet the standard once a year—you maintain it every day.
The CyberSmart app runs silently in the background across your devices, monitoring for vulnerabilities, misconfigurations, and zero-day threats in real time. It ensures your systems remain aligned with Cyber Essentials requirements, alerting our team to any issues before they become risks. This always-on approach means your certification status is constantly maintained—not just reviewed once a year.
You’ll still receive your official Cyber Essentials certification, renewed annually, along with a £250,000 cyber insurance policy issued by American Insurance Group UK Limited. And with regular reviews and a tailored recommendations report from our cybersecurity experts, you’ll always know where you stand—and how to stay ahead.
With the Regulator Plan, Cyber Essentials isn’t a checkbox—it’s a living, breathing part of your security strategy.
Available as an add-on to the Regulator Plan for just £11.60 per user/month, Microsoft Teams Phone turns Teams into a complete business phone system—combining calls, chat, and meetings in one platform.
You’ll get all the essentials of a traditional phone system, including auto attendants, DDIs, and company-wide numbers, all managed in the cloud and accessible from anywhere. Your team can make and receive calls directly within Teams, using their desktop or mobile device.
Fully supported by our helpdesk, setup and management are simple and stress-free. It’s a flexible, professional-grade solution that integrates perfectly with your Microsoft 365 environment.
Add Teams Phone to your Regulator Plan and give your business the communication tools it needs—without the complexity.
Included in the Regulator Plan, Keeper Password Manager provides your organisation with a secure, scalable solution for managing credentials across teams, departments, and devices.
Each user receives a private, encrypted vault to store and autofill passwords, generate strong credentials, and securely share access when needed. Keeper helps eliminate weak passwords, reduce the risk of breaches, and support compliance with data protection standards like GDPR, HIPAA, and ISO 27001.
What makes this even more powerful is that it’s fully supported by our helpdesk—ensuring smooth deployment, user training, and ongoing management without adding to your internal workload.
With the Regulator Plan, password security isn’t an afterthought—it’s a fully managed, enterprise-ready solution that protects your business from the inside out.
With the Regulator Plan, your business is assigned a dedicated Account Manager—your single point of contact for service delivery, strategic alignment, and long-term success.
Your Account Manager doesn’t just manage your account—they become a trusted advisor and an extension of your leadership team. Through structured Quarterly Business Reviews (QBRs), they’ll assess performance, track milestones, and ensure every service you’ve subscribed to is being delivered effectively and aligned with your business objectives.
From onboarding to optimisation, your Account Manager helps you get the most from your plan—identifying opportunities, resolving challenges, and ensuring your IT strategy evolves with your business.
With the Regulator Plan, you’re not just supported—you’re guided, informed, and empowered by a partner who understands your goals and is committed to helping you achieve them.
The Regulator Plan is built for businesses that need strong compliance, advanced security, and hands-on IT support. With Egnyte Enterprise Lite, extended helpdesk hours, and monthly onsite visits, your IT is secure, supported, and aligned with industry standards.
You’ll receive Cyber Essentials certification with a £250,000 cyber insurance policy, plus managed cyber training, phishing simulations, and policy support—all overseen by a dedicated account manager.
👉 Book your free consultation today and discover how the Complete Plan can transform your IT from a cost centre into a competitive advantage.
We handle the entire transition—no stress, no downtime.
Fast and free for all of your new starters. You’ll benefit from 1:1 time to get set up exactly how you like it!
Ensure company wide strong passwords without the hassle with our premium password manager, for free!
Your badge of honour that demonstrates you take data security seriously. Guaranteed first time pass!
The below timeline outlines what to expect in your first 60 days after partnering with us. Please note that every organisation is unique, so actual times may vary.
Migration of your emails and data from your current IT provider, set up and ready to go with ZERO downtime.
1 - 10 Days
We work 1:1 with every member of your team, educating them on their new systems, policies, and support.
11 - 20 Days
Your staff are invited to make 3 wishes to configure their IT experience to their personal preferences.
21 - 30 Days
Your team will have begun cyber security training, and understood and signed your policies.
31 - 40 Days
Your 365 secure score will improve thanks to the implementation of recommended security practices.
41 - 50 Days
Prove your data security with a government backed scheme that grants useful benefits. Pass first time!
51 - 60 Days
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