Usage Based IT Support
Looking for hourly IT Support with no minimum spend?
Our hourly usage based platform is perfect for small business who need ad-hoc IT support.
One support number to call, one great team to assist you.
No minimum usage
Free 5 minute triage call
Simple ticket logging
Simply pay for the hours
LAN Support’s Block Hour Service Desk provides a fast, efficient and professional IT Support service to your company, where you control the costs.
Our Service Desk is open to all registered users in your team so they can receive the IT Support they require, when they require it. From email issues, printing problems, internet connection issues to major Server issues, our Service Desk is here to take and handle all your IT issues. You can also make use of your Block hours for site visits, projects and website development and support.
Every Business needs IT Support, providing your team with access to a block of prepaid hours is a simple, quick and cost efficient solution.
Your Block hours solution
‘Pay As You Go’ IT Support
Simply buy the hours you need, call our team and you’re on your way to having access to a great IT Service Desk. Not sure how many hours you need? Give us a call for a free triarge session.
By-The-Minute Itemised Billing
If a ticket takes us 7 minutes to resolve then that’s what’s deducted from your pool of minutes, plus all tickets are itemised on your account so you can see exactly what you’re paying for.
No Commitment Or Reoccurring Costs
Manage your own costs. Looking for IT Support but don’t fancy committing yourself to any term or ongoing monthly costs? This is for you!
Purchase SUpport Hours
You can purchase Support Hours with our expert team via the form below. Simply select the number of hours you require and then checkout through our site. We will then be in touch to get you the support you need.
What our clients say
During our first consultation I felt confident and at ease that we were talking to the right people. As promised, your team migrated us exceptionally well and quicker than expected. Our technical issues have reduced by half since moving to LAN Support. Thank you.
I have been very impressed thoughout the whole onboarding process, from making sure that we picked the correct services to delivering them, you have set the benchmark in customer support.
Migrating from our old IT support company to LAN Support was made quick and easy. LAN’s dedication to customer service was simply brilliant, we cannot fault them!