We’re hiring! – apply to join our IT support team

Job Details:

Overview:

We are keen to recruit a pro-active IT apprentice with a can-do, mature attitude towards their work. You will be required to undertake a variety of tasks and gain all round experience within a busy technical environment. This apprenticeship is for a minimum term of 18 months.

Main responsibilities:
  • Working with & supporting the team

  • Administrative duties as necessary

  • Handling of customer support inquiries on the telephone and through email.

  • Working towards technical accreditations

  • Evaluating new technologies

  • Working towards building skills and knowledge around networking, firewalls and routing protocols

  • Working towards building skills and knowledge around the Microsoft portfolio and Virtualisation Technologies

  • An exceptional interest in IT, networking and IT infrastructures would really assist the successful applicant

  • Extensive use of Microsoft Word, Excel, SharePoint, Project and Outlook and other software packages including sage

Desirable skills and personal qualities:
  • Well-presented

  • Have experience of using computers at a reasonable level

  • A quick learner

  • Professional in their attitude

  • Keen on career progression

  • Flexible and willing to learn

  • An understanding of basic IT

  • Able to demonstrate good initiative

  • Good to Excellent communication skills

  • Ambitious attitude

  • An excellent attendance record

  • Interest in technology

  • A good team player

Desired qualifications:
  • 5 GCSE’s, A*-C grade, including Maths and English (Maths and English can sometimes be resat alongside the QA program).

Future prospects:
  • LAN Support will provide additional training through a variety of methods online, on the job or classroom based where appropriate, over and above the externally provided training as part of the apprenticeship scheme

  • The option to gain a full time role once the apprenticeship is successfully completed (with a salary boost)

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Salary: £230.62 per week + 20 days annual leave.

This program is ideal for school and college leavers.

Please email your CV and cover letter to accountmanagers@lansupport.co.uk